Reopening of some face-to-face services

As Lockdown restrictions are eased, we’re pleased to let you know that we will be opening up our IT and equipment service from Tuesday 4th August. At present this will be on Tuesdays and Thursdays at Heathcoat Street and will be strictly by 30-minute appointment only.

Equipment advice

Equipment appointments will be on Tuesdays and Thursdays and will be for a maximum of 30 minutes.

IT support

IT one-to-one appointments will be on Tuesdays, again for 30 minutes each, and IT Group will resume on Thursdays. IT Group will be in two sessions from 10 am to 12 pm and 1 pm to 3 pm. Again, please call to book a space as we can only accept up to a maximum of three people in each session. IT Group will take place in two different rooms.

Where will the appointments be?

All appointments will be at My Sight Notts centre at 26-28 Heathcoat Street in Nottingham city centre.

Telephone and online support will continue

As we go forward, we will continue to offer online and telephone support and we’ll be introducing telephone and video call advice and will be reintroducing home visits.

COVID secure services

We are currently looking at risk assessments and safety protocols to ensure the maximum safety for our staff and service users. All our services will be COVID secure and comply with the latest government guidance to ensure everyone is kept safe.

To book an appointment for IT support or equipment advice, please call My Sight Notts on 0115 9706806.

Volunteers urgently needed

Do you have skills in IT and/or assistive technology? We are looking for volunteers that can support our service users to get online, use a variety of apps, websites and smart speakers and much more. If you are interested or know someone that may be interested please call our Services Manager, Emma Lucas on 0115 9706806.

Telephone befriending

Since the start of the pandemic, we have been offering a telephone befriending service where you can get a regular phone call from a volunteer to have a general chat and feel more connected to the outside world. We are continuing with this service going forward and have a number of volunteers that are offering a friendly ear over the phone.

If you would like a befriender or are interested in becoming a befriender yourself, please contact Rachael, our Volunteer Coordinator on 0115 9706806 to have a chat.

Watch our videos

We have a number of videos for you to peruse on our YouTube channel: https://www.youtube.com/channel/UCkc7XU14CxCU109h-NJzYoA/videos?view_as=subscriber

Here you can find videos demonstrating various equipment, videos supporting you with different eye conditions and if you’re feeling active, two videos from Kirsty, our Sports and Healthy Lifestyles Officer. There is a gentle armchair based video and a more robust 30-minute workout.

More services will follow

As lockdown continues to be relaxed, we will be looking to bring more services back up and running safely. We will let you know as and when this happens. In the meantime please do not hesitate to get in touch with us.